Sign on the strip on the back of your card as soon as you receive it.
Memorize your PIN (Personal Identification number) and destroy all physical evidence of the PIN.
Kindly destroy the pin mailer received by you upon noting the PIN.
Always change the PIN as soon as you receive it.
First use of the card must be on an ATM; else it will not be accepted at Point of Sale (POS) Terminal.
Register your mobile number with the bank for getting SMS alerts for your ATM transactions.
Any unauthorized card transactions in the account, if observed, should be reported immediately to the Bank. This will help you if fraudulent withdrawal is being done by using your Debit Card.
Store your card in a secured place where you may immediately know if it is missing.
Protect your ATM card as though it is CASH and ensure safe custody.
Store the ATM-cum-Debit card carefully so that the magnetic strip does not get damaged.
Check the area for suspicious-looking people before you approach the ATM. Leave the ATM immediately if you don’t feel safe.
If you notice anything suspicious or any other problem arises after you have begun an ATM transaction, you may cancel the transaction and leave.
Beware of “Shoulder Surfing”. Shield your PIN from onlookers by covering the keypad using your body while entering the PIN.
Be sure that you have your card and your receipt, after doing the transaction, and then leave immediately.
Once you complete your transaction, before leaving, be sure that ‘Welcome Screen’ is displayed in the ATM and it is scrolling.
Periodically verify the passbook entries to ensure its correctness. Any unauthorized card transaction, if observed, should be reported immediately to the Bank.
Please ensure that the card is swiped in your presence at POS (Point of Sale).
If your ATM/ Debit Card is lost or stolen, immediately hot list the Card. For hot listing the Debit Card please call on the help line no. land line no. 8669921101, 8669921102 or 18008339994 (toll free) or email to :email@example.com
When you destroy your card upon expiry or closure of your account, cut it into four pieces through the magnetic strip.
Keep an eye on suspicious movements of people around ATMs. Beware of strangers trying to engage you in conversation.
Look for extra devices attached to the ATMs. These may be put to capture your data. Inform security / bank immediately if any such device found.